Privacy policy

Privacy Policy

This Privacy Policy describes how Kitchfluence (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from www.kitchfluence.shop (the “Site”), or otherwise communicate with us. Our Site is powered by Shopify, which helps us operate the store. By using the Site, you agree to the collection and use of information in accordance with this policy.

Personal Information We Collect

  • Contact details — name, billing and shipping address, phone number, and email address.
  • Order and payment information — items purchased, transaction details, and payment confirmation. Full card numbers are processed by our payment providers and are never stored on our servers.
  • Account information — username, password, and preferences, if you create an account.
  • Device and usage information — IP address, browser type, and how you interact with the Site, collected through cookies and similar technologies.

How We Use Your Information

  • To process and fulfill your orders, arrange shipping, and handle returns and exchanges.
  • To provide customer support and respond to your inquiries.
  • To send order updates and, where you have opted in, marketing communications.
  • To detect and prevent fraud, and to keep the Site secure.
  • To comply with our legal obligations.

How We Share Your Information

We share personal information with service providers who perform services on our behalf (such as Shopify, payment processors, and shipping carriers), with our partners for marketing where permitted, when required by law, or in connection with a business transfer. We do not sell your personal information.

Cookies

We use cookies and similar technologies to operate and improve the Site, remember your preferences, and measure performance. You can control cookies through your browser settings; disabling them may affect Site functionality.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of marketing or the “sale” or “sharing” of your data. To exercise any of these rights, contact us using the details below.

Data Retention & Security

We retain personal information for as long as needed to provide our services, comply with legal obligations, and resolve disputes. While no method of transmission is perfectly secure, we use reasonable safeguards to protect your information.

Children’s Privacy

Our Site is not intended for children, and we do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us information, please contact us and we will delete it.

International Transfers

Your information may be transferred to, stored, and processed in countries other than your own, including the United States, in order to provide our services.

Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Your continued use of the Site constitutes acceptance of the changes. Your use of the Site is also governed by our Terms of Service.

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Related Policies

Refund & Return Policy · Shipping Policy · Privacy Policy · Terms of Service · Payment Policy · Contact · FAQ